07 · Conversational Banking

Banking in the chat they never close.

Meet customers where they already are. Deliver support, transaction updates, reminders, onboarding, and personalized engagement through intelligent automation on the world’s most-used messaging app.

Zyro Bank
online · replies instantly
Hi! How can I help today? You can ask about balance, payments, or your loan.
What’s my loan status?9:41
Loan #LN-2231
Stage: Disbursed ✓
Next EMI: ₹4,500 on 5 Jun9:41
Pay it now?9:42
Sure — here’s a secure UPI link. Tap to pay ₹4,500. 🔒9:42
Key benefits

Engagement where customers actually are.

Engage where they live

Reach customers on the channel they check constantly.

Lighten the support load

Resolve common queries automatically, around the clock.

Respond instantly

Cut response times from hours to seconds.

Drive satisfaction

Personalized, proactive messaging customers actually like.

A day in messages

Proactive, automated, on-brand.

9:02
Payment reminder: your EMI of ₹4,500 is due tomorrow. Tap to pay via UPI.
12:18
Customer asks “loan status?” — bot replies instantly with the live stage.
3:40
New lead captured and qualified inside the chat, synced to CRM.
6:05
Onboarding completed conversationally — KYC link shared and confirmed.
Core features

A full conversational banking toolkit.

AI Chat Support

Resolve customer queries instantly with intelligent chat.

Lead Generation

Capture and qualify leads inside the conversation.

Payment Reminders

Send timely, automated payment nudges.

Loan Status Tracking

Let customers check loan status in a tap.

Customer Onboarding

Guide new users through onboarding conversationally.

Campaign Automation

Run targeted engagement campaigns at scale.

FAQ Resolution

Answer the most common questions automatically.

Analytics Dashboard

Track engagement, conversion, and outcomes.

Business outcomes
Higher conversion Improved retention Lower cost per interaction Consistent communication
Use cases
Banks Fintech Companies NBFCs Insurance Digital Commerce
WhatsApp Business APIBroadcast & campaignsCommerce & catalogClick-to-WhatsAppFlows & formsAgent inbox
MESSAGING THAT LANDS

Reach customers where they already are.

OPEN RATE
98%
vs ~20% on email
API
Official
Meta WhatsApp Business API
TEMPLATES
Rich
Buttons, lists, media & flows
RESPONSE
<1s
Automated first reply
DEVELOPER FIRST

Send a message in one POST.

Template messages, flows and commerce over the WhatsApp Business API — one endpoint.

send.sh
# Send a template message
curl -X POST https://api.zyroai.com/v1/whatsapp/send \
  -H "Authorization: Bearer $ZYRO_KEY" \
  -d '{
    "to":       "+919800012345",
    "template": "order_shipped",
    "vars":     ["#90412", "Jun 14"]
  }'

# → { "message_id":"wamid.HBg...", "status":"sent" }

Turn WhatsApp into your busiest branch.

Support, remind, onboard, and engage — all through intelligent automation on the app your customers never close.

FAQ

WhatsApp chatbot — frequently asked questions

Which API does the WhatsApp chatbot use?

The official Meta WhatsApp Business API.

What can the chatbot do?

Automated support, onboarding, broadcasts and campaigns with rich templates: buttons, lists, media and flows.

Does it support human handoff?

Yes. An agent inbox enables seamless bot-to-human handoff.

How fast are replies?

The automated first reply is delivered in under a second.